Gemsets

Complete sets of gems for students and collectors

Delivery Information

Delivery

Shipping Costs

**Local Shipping – Shipping within Australia is $10 – orders over $100 are shipped within Australia free.

**International Shipping – International orders are sent by registered post for a flat fee of $20. $100 minimum purchase per order. Free freight does not apply for international orders.

Delivery Of Your Products

Delivery time takes up to 10 working days from the date your payment is received. If the purchased product is in stock it will ship within 2 working days and if the delivery address is in Australia the item will arrive within 4 working days from the date of purchase. Outside of Australia may take longer depending on the destination.

Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us.

Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, our carrier will leave a card so you can pick-up your Product from your local Post Office.

We will use our reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.

Title and risk of loss to all Products will pass to you on delivery.

Returns and Exchanges

If you wish to exchange or return an item, please contact on +61 439 746 797.

All return and exchange posting cost are upon the customer.

Exchange

An exchange or a credit due to change of mind, is permitted within 14 days as long as:

  • the item was NOT worn
  • the Original receipt is provided
  • the Item is sent in the original package.
  • make a wrong decision.

Our Refund Policy

You can choose between a refund, exchange or credit where goods:

  • are faulty
  • are different from a sample shown to you,
  • do not do what they are supposed to, or
  • have been wrongly described

 

  • Only one exchange is permitted. Any exchange is limited to the country of origin.